Property Management: Property Manager
Director of Property Management
Monday through Friday
Local travel may be required
Regular, Full-time, Exempt
Assistant Property Manager, Maintenance and Janitorial Staff, and Resident Managers
Two weeks of paid vacation a year, sick time, 13 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.
The Unity Council is a nonprofit Social Equity Development Corporation with a 50-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.
Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 8,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. The Unity Council employs a diverse workforce of more than 250 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Concord.
Position SummaryUnder the supervision of the Director of Property Management, the Property Manager position coordinates a full range of property management services including but not limited to, occupancy, rent collection, maintenance supervision, recordkeeping and facility maintenance.
- Oversee all aspects of the building(s)’ daily operations, ensuring safe living conditions for residents
- Responsible for complying with all guidelines, procedures, and regulations of all applicable regulatory agencies
- Manage files for all residents and maintain integrity of applicant waiting list in compliance with all applicable regulatory agencies procedures
- Process paperwork for applications, move-ins, move-outs and certifications in compliance with regulatory agencies’ procedure
- Complete and approve initial, annual, and interim re-certifications
- Conduct weekly/monthly/annual unit and property inspections with the Maintenance Staff
- Report regularly to Supervisor on status of buildings, program, staff and residents
- Complete all regular reports including monthly vacancy report, monthly aging receivables report, monthly variance report and other additional reports from regulatory agencies and investors
- Collect rents and security deposits, and make bank deposits
- Submit monthly HAP request to the sites Contract Administrator
- Monitor site budget and report variances to Supervisor
- Along with Resident Manager, attend resident meetings regularly
- Successfully pass all audits and inspections conducted by local and state agencies as well as internal and investor reviews, meeting and exceeding compliance standards
- Work with Accounting Department to process any necessary rent and/or subsidy write-offs at a minimum on a quarterly basis
- Orient new residents to building site, policies and programs
- Respond to staff or resident grievances and provide problem resolution assistance
- Work with Resident Services staff on issues related to resident housing retention
- Create a pleasant and welcoming environment for the residents, being approachable and friendly while still enforcing the house rules
- Forward any reasonable accommodation requests and fair housing complaints in a timely fashion to 504 Coordinator
- Prepare resident files for eviction procedures when applicable with Director approval.
- Recruit, interview, and hire for job vacancies of directly supervised positions
- Train, supervise, and hold supervisees accountable for job responsibilities and duties, organizational policies and procedures, and safe work practices
- Complete performance reviews and work goals for staff supervised
- Review and approve timesheets, time-off, and work expenses of supervisees
- Ensure staff know and follow safe work practices and policies
- Ensure staff are in compliance with all Program Regulations
- Train staff on building and emergency procedures, resident rules, and record keeping
- Develop, monitor, and maintain the property budget
- Answer budget variance questions
- Process, Code and Approve Accounts Payable
- Negotiate new and renewal vendor contracts that are financially beneficial to the property
- Oversee and reconcile petty cash
- Three (3) years’ experience in affordable residential property management
- Three (3) years prior supervisory experience
- Knowledge of affordable housing programs (i.e. HUD, Tax Credit, Section 8, HCD)
- Basic knowledge of landlord tenant issues and conflict resolution
- Knowledge of Fair Housing, ADA, and 504 compliance related issues
- Minimum High School Diploma or GED.
- Experience with residential, retail and commercial properties preferred.
- Ability to work in fast pace environment.
- Knowledge of industry software programs – Yardi
- Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), California Certified Residential Manager (CCRM) or other equivalent designations or ability to obtain one within 12 months of hired.
- Proficiency with Word, Excel, Outlook and Internet-based research and communication is required.
- High level of interpersonal skills necessary to deal effectively, courteously and respectfully with a diverse population of various cultural, ethnic and economic backgrounds, and persons with physical and/or mental limitations
- Ability to mediate conflicts and disagreements.
- Motivated and able to work independently as well as in a team setting with minimum supervision
- Must have strong communication skills, written and verbal.
- Ability to work well with others and be dependable, reliable in attendance.
- Good analytic and calculation skills, such as ability to calculate percentages.
- Knowledge and experience with safety programs
- Ability to effectively manage time, multiple tasks, and deadlines.
- High level of attention to detail while maintaining view of the big picture.
- Ability to exercise sound judgment and discretion in all matters
- Ability to work harmoniously in a multicultural team.
- Spanish speaking is highly desirable.
- Must be PC literate; MS Office skills (Word and/or Excel).
- Regularly required to operate standard office equipment (personal computer, photocopy machine, adding machine, fax machine, etc.)
- Ability to work on a computer 8 hours a day as needed.
- Regularly required to sit and stand for long periods of time and ability to walk up and down stairs.
- Close vision required for computer usage.
- Occasionally required to stoop, kneel, climb, and lift up to 5 pounds.
This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.
- Background Check
(*) This position will not be available until September 1, 2020.
Please send us your cover letter and resume in application for this position.
Please put “title of position, your name” in the subject line.
The Unity Council
Attention: Human Resources
1900 Fruitvale Ave., Suite 2B, Oakland, CA 94601
Fax: (510) 535-6923
The Unity Council is an Equal Opportunity Employer.
Women, minorities, and people with disabilities are encouraged to apply.