Community Programs: Housing & Financial Coach – The Unity Council


Community Programs: Housing & Financial Coach

Reports To

Associate Director of Economic Development


Community Programs


Oakland, CA


Monday through Friday


Local travel may be required



Employee Status

Regular, Full-time, Non-Exempt


Two weeks of paid vacation a year, sick time, 13 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.

Agency Summary

The Unity Council is a nonprofit Social Equity Development Corporation with a 50-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.

Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 8,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. The Unity Council employs a diverse workforce of more than 250 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Concord.

Program Summary

The Community Programs department offers a spectrum of integrated services, aimed at removing barriers and developing skills and resources for youth, adults, seniors and small business owners to achieve and maintain equitable economic, career, health and housing outcomes. Services include 1) achievement, career and wellness youth programs; 2) employment and financial coaching and resources; 3) resident services, senior wellness, and housing access; and 4) resources and development for small business owners in the Fruitvale. Services are multi-lingual, culturally-rooted and available for Oakland or Alameda County residents (based on funding).

Position Summary

The Housing & Financial Coach is primarily responsible for providing housing and financial resources and education to low-income clients to maintain and improve sustainable housing, improve credit score, and financial stability. The Coach works closely with a team of career and employment service providers to deliver an integrated service model that addresses the needs of clients holistically. The Coach also collaborates with a network of affordable housing, social service, and legal aid providers. This program works primarily to prevent displacement and homelessness, and support recently homeless individuals to regain housing.


  • Conduct enrollment into various housing and financial programs following established protocols.
  • Provide 1-on-1 support with navigating housing systems; completing applications for affordable housing, vouchers, waitlists, and shelters; eviction prevention referrals; and basic financial coaching.
  • Help clients to complete applications for financial assistance.
  • Facilitate educational workshops about accessing housing and financial resources.
  • Conduct credit checks upon enrollment and every six months, and coach client to improve low credit scores.
  • Work with clients and property owners or managers to place client into housing or shelter.
  • Facilitate internal and external referrals to ensure warm hand-offs to other providers for legal aid, financial support and social services.
  • Maintain master listing of affordable housing providers and housing services in Oakland and surrounding area.
  • Coordinate logistics and partner with community-based organizations and public sector partners to increase access to housing information via workshops and tabling events.
  • Work closely with career and financial service providers at The Unity Council to maintain integrated service model.
  • Maintain client records, electronic data and observe confidentiality guidelines.
  • Participate in housing related networking and advocacy meetings and events as assigned.
  • Other responsibilities as assigned.

This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.


  • Two years of experience working in housing services, tenant rights, or social services with a focus on housing and case management
  • High school diploma or GED, some college preferred
  • Knowledge of housing and social systems and providers is strongly preferred, including financial assistance programs, County social services, and wrap around services
  • High level of interpersonal skills necessary to work effectively and respectfully with a diverse population of cultural, ethnic and economic backgrounds, immigrants, and persons with disabilities
  • Experience with completing forms, assembling paperwork, and maintaining organized records
  • Bilingual in Spanish/English is required
  • Ability to work independently and collaboratively with a team and partners
  • Ability to communicate information in a manner that is easy to understand, in groups and individually
  • Strong alignment and consistency with The Unity Council’s social equity values, mission and vision
  • Advanced computer skills with strong MS Office (Word, Excel, and PowerPoint).

Essential Functions

  • Regularly required to operate standard office equipment (personal computer, photocopier, fax, etc.)
  • Regularly required to sit for long periods of time, and occasionally stand and walk.

Pre-employment Requirements

  • Background Check

Application Process

Please send us your cover letter and resume in application for this position.

Please put “title of position, your name” in the subject line.

The Unity Council
Attention: Human Resources
1900 Fruitvale Ave., Suite 2B, Oakland, CA 94601

Fax: (510) 535-6923

The Unity Council is an Equal Opportunity Employer.
Women, minorities, and people with disabilities are encouraged to apply.

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