Community Programs: Fruitvale Business Improvement District Ambassador

Reports To

Program Manager


Community Programs


Oakland, CA


Monday through Friday


Local travel may be required



Employee Status

Regular, Full-time, Non-Exempt


Two weeks of paid vacation a year, sick time, 13 holidays, up to five floating holidays based on employee status; medical and dental benefits on the first of the month following 30 days of employment; life insurance policy at no cost to employee (with the option of increasing policy amount); flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.

Agency Summary

The Unity Council is a nonprofit Social Equity Development Corporation with a 50-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.

Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 8,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. The Unity Council employs a diverse workforce of more than 250 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Concord.

Program Summary

The Community Programs department offers a spectrum of integrated services, aimed at removing barriers and developing skills and resources for youth, adults, seniors and small business owners to achieve and maintain equitable economic, career, health and housing outcomes. Services include 1) achievement, career and wellness youth programs; 2) employment and financial coaching and resources; 3) resident services, senior wellness, and housing access; and 4) resources and development for small business owners in the Fruitvale. Services are multi-lingual, culturally-rooted and available for Oakland or Alameda County residents (based on funding).


• Meet local merchants and property owners in the Fruitvale Business Improvement District (FBID).
• Provide visible presence and while wearing authorized uniform within the boundaries of the district to deter unwanted behavior.
• Conduct observation patrols and log public works issues within the footprint of the FBID.
• Provide support in emergency and evacuation services by guiding people to take certain routes to ensure their safety.
• Record time, location and nature of activities that are unusual, suspicious or illegal and report to supervisor or manager.
• Be an ambassador of goodwill and information by distributing promotional and informational material, including maps, contact cards, fliers and special events information.
• Call for medical or police assistance.
• Report and/or resolve instances of nuisance activity (panhandling, open container violations, etc.) in the district.
• Maintain a routine reporting and resolution partnership with the local law enforcement.
• Develop and maintain active relationships with City Officials, Beat Officers, Fire Department and Public Works Department
• Help visitors locate a business or service.
• Provide information on parking in the district.
• Furnish information on retail services and business attraction.
• Ability to work outside and conduct physical activities, such as making art projects and light gardening for beautification days/events.
• Assist FBID team in coordinating volunteers.
• Support department-wide special events and activities


• Bi-Lingual Spanish/English preferred
• Minimum of High School diploma or G.E.D.
• Enthusiasm for improving neighborhoods
• Ability to prioritize work assignments
• Very Attentive with an Eye for Detail
• Excellent written & oral communication skills
• Dependable and dedicated
• Ability to walk and stand for extended periods during 8-hour shift.
• Ability to create hand-crafted decorations and promotional posters and signs a plus
• Ability to learn and perform CPR

Essential Functions
Must be able to arrive to work on time, climb stairs, reach, bend, lift 20-30 pounds, crawl, kneel, stoop, twist, grasp with hands and fingers materials, use arms and legs, able to walk and climb ladders.

This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.

Pre-employment Requirements

Physical Exam

Application Process

Please send us your cover letter and resume in application for this position.

E-mail: jobs@unitycouncil.org.

Please put “title of position, your name” in the subject line.

The Unity Council
Attention: Human Resources
1900 Fruitvale Ave., Suite 2B, Oakland, CA 94601

Fax: (510) 535-6923

The Unity Council is an Equal Opportunity Employer.

Women, minorities, and people with disabilities are encouraged to apply.

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