Community Programs: Career & Financial Coach
Employment Services Manager
Monday through Friday
Local travel may be required
$19.23 - $21.63
Regular, Full-time, Non-Exempt
Two weeks of paid vacation a year, sick time, 13 holidays, up to five floating holidays based on employee status; medical and dental benefits on the first of the month following 30 days of employment; life insurance policy at no cost to employee (with the option of increasing policy amount); flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.
The Unity Council is a nonprofit Social Equity Development Corporation with a 50-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.
Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 8,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. The Unity Council employs a diverse workforce of more than 250 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Concord.
The Community Programs department offers a spectrum of integrated services, aimed at removing barriers and developing skills and resources for youth, adults, seniors and small business owners to achieve and maintain equitable economic, career, health and housing outcomes. Services include 1) achievement, career and wellness youth programs; 2) employment and financial coaching and resources; 3) resident services, senior wellness, and housing access; and 4) resources and development for small business owners in the Fruitvale. Services are multi-lingual, culturally-rooted and available for Oakland or Alameda County residents (based on funding).
Position SummaryThe Career and Financial Coach provides a range of services to job seekers, including career counseling, job readiness training and job placement, placement in certificated training programs, benefit screening, and financial education and resources. The Coach will provide services to eligible adults and dislocated workers, with a focus on diverse communities. This position will work with participants individually and in group settings to develop skills and remove barriers to success, in order to meet career and financial goals and improve participants’ economic security and career mobility.
- Assess jobseekers for eligibility into various employment and financial services.
- Provide orientation sessions to interested individuals to explain services.
- Create individualized career and financial plans, set action items and follow up with clients as needed.
- Provide public benefit screening, referral services and support accessing benefits.
- Follow processes to place clients in training programs, including Individual Training Accounts and On-the-Job Training.
- Identify potential barriers to completion of training and employment retention, and provide supportive services and referrals to reduce/remove barriers.
- Possess knowledge of, or learn about, career pathways for various sectors including: healthcare, transportation, construction, and I.T. Ongoing training is provided.
- Gather baseline financial and credit information and refer clients to Financial Services Specialist as needed.
- Co-facilitate job readiness and career skill building one-on-one sessions and workshops.
- Participate in planning career fairs, and other recruitment strategies.
- Follow data entry and quality assurance protocols to maintain client files and data for registered participants including intake form, credit report, case notes, individual plans and referral logs.
- Collaborate with external partners, and businesses and organizations.
- Manage participant outcomes and workload in order to meet grant goals and objectives.
- Work closely with Housing Access program and other internal programs to provide integrated services.
- Attend team meetings and supervision as scheduled.
- Other related duties as assigned.
- Bachelor’s degree is preferred; a college degree may be substituted with two additional years of experience.
- One year of experience in career, educational or financial counseling/coaching, or providing social services.
- Bilingual skills are required. Speakers of the following languages will be given priority: Spanish, Mam, Cantonese.
- Experience working with low income, English learners and diverse populations with multiple barriers to employment.
- Experience preparing reports and managing client files or accounts.
- Ability to present information that is easy to comprehend for clients with varying education levels.
- Outstanding organizational, administrative and analytical skills, with excellent attention to detail.
- Excellent verbal and written communication skills.
- Ability to be a self-starter, assume responsibility for achieving outcomes, balance competing priorities and deadlines, and demonstrate sound judgment and good problem solving skills.
- Ability to work as a team member and possess an enthusiastic and collaborative approach.
- Strong alignment with The Unity Council’s social equity values, mission and vision.
- Advanced computer skills with strong MS Office (Word, Excel, and PowerPoint) and social media skills.
- Regularly required to operate standard office equipment (personal computer, photocopier, fax, etc.)
- Regularly required to sit for long periods of time, and occasionally stand and walk.
- Regularly required to use hands to operate computer and other office equipment.
This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.
Background/fingerprints, TB test
Please send us your cover letter and resume in application for this position.
Please put “title of position, your name” in the subject line.
The Unity Council
Attention: Human Resources
1900 Fruitvale Ave., Suite 2B, Oakland, CA 94601
Fax: (510) 535-6923
The Unity Council is an Equal Opportunity Employer.
Women, minorities, and people with disabilities are encouraged to apply.